Coronavirus update:

As of Tuesday 24th March, The Y Support Project has moved to a temporary location at No 5 Hill Street, Leicester, due to the latest advice on COVID-19. We are still offering sit down breakfast and showers to those rough sleeping or of No fixed abode. In adherence to social distancing guidelines we are limiting the number of people in service at any one time. This may mean that entrance is staggered to enable everyone access. We are also providing a take away where possible.

We advise you to contact services by telephone first as the situation may change on 0116 4782017.
For up to date information regarding any changes to services provided by Leicester City Council, please visit their dedicated service updates page.

If you are homeless The Y Support Project offers a safe and welcoming environment where you can get some home comforts like breakfast, showers and clean clothes. The drop-in for practical help is open 8am – 10am.

You can also get one to one advice and support to help you find suitable accommodation and work through other issues to help you move forward with your life. Drop-in and pre-booked appointments for advice and information is open 10am -1pm by appointment only.

735 people received support from us in 2015-16.

Practical Help drop-in 8am – 10am

  • Breakfast between 8am – 9am for those in need
  • A safe and comfortable environment
  • Access to toilets, showers, washing facilities and toiletries
  • Free laundry facilities for rough sleepers
  • Access to telephone for non-personal calls
  • A change of clothes where possible
  • Emergency food parcels where possible

Advice and Information 10am – 1pm

I need a place to live

  • We will help you search for accommodation in an emergency or longer term. You can drop in or call us for advice on 0116 2212787.
  • The Y offers accommodation for young people aged 16 – 25, find out more
  • In an emergency see Get Help Now 

I need help with my health

  • Specialist mental health access worker
  • Signposting to specialist drugs and alcohol agencies
  • A year-round health promotion programme
  • GPs and a full range of health services provided by Inclusion Healthcare from 8.30am –12.30pm.
  • Access to the Homeless Mental Health Service provided by Leicestershire Partnership NHS Trust from 9am – 12 noon.

I want to get back into work

Employability skills workshops: Drop in 9am –12 noon on Wednesdays. This includes understanding the job market, writing CVs, improving reading and writing skills, interview preparation and work experience. Delivered by Leicestershire Cares.

I need one to one support

  • Welfare benefits and tenancy advice
  • Advice on managing debt and finances
  • Help establishing identification
  • Personal development support
  • Drop-in surgery provided by SHARP Leicester on Mondays 8am – 12 noon. Offering independent housing advice, help and support to those facing homelessness or needing support with serious housing problems.


We are located within the Dawn Centre, a unique partnership bringing all the main homeless services together under one roof. This includes Leicester City Council’s temporary accommodation and outreach team, Inclusion Healthcare and Leicestershire Partnership NHS Trust.

Volunteers & Donations

We rely on donations to enable us to continue to provide a high level of service. If you feel you can help in any way please contact the Day Centre Manager using the details below, or you can donate online. Your help is always appreciated. We need help with:

  • Volunteers to help with refreshments and fundraising
  • Cash donations
  • Donations of non-perishable food and toiletries

Contact Us

The Y Support Project
c/o The Dawn Centre
Conduit Street

0116 221 2787

Get in touch here