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Coronavirus update:

As of Tuesday 1st June, after a 14 months of partnership working with Inclusion Healthcare at No. 5 Hill Street, we said Goodbye and thank you for an excellent working relationship. It was always intended to be temporary and we wish them all so much luck. The Y Support Project has now moved to our East Street premises. We are still offering sit down breakfasts, advice, support and signposting to those rough sleeping, of no fixed abode or vulnerably housed.

In adherence to social distancing guidelines we may need to limit the number of people in service at any one time.
Entry into Y Support Project for breakfast between 8am and 10am, and for one to one appointments between 10am and 1pm, is through our theatre doors on East Street.
The Y Support Project staff can be contacted directly between 8am and 1pm on 0116 2046223.

If you are homeless The Y Support Project offers a safe and welcoming environment where you can get some home comforts like breakfast, showers and clean clothes. The drop-in for practical help is open 8am – 10am.

You can also get one to one advice and support to help you find suitable accommodation and work through other issues to help you move forward with your life. Drop-in and pre-booked appointments for advice and information is open 10am -1pm by appointment only.

735 people received support from us in 2015-16.

Practical Help drop-in 8am – 10am

  • Breakfast between 8am – 9am for those in need
  • A safe and comfortable environment
  • Access to toilets, showers, washing facilities and toiletries
  • Free laundry facilities for rough sleepers
  • Access to telephone for non-personal calls
  • A change of clothes where possible
  • Emergency food parcels where possible

Advice and Information 10am – 1pm

I need a place to live

  • We will help you search for accommodation in an emergency or longer term. You can drop in or call us for advice on 0116 2212787.
  • The Y offers accommodation for young people aged 16 – 25, find out more
  • In an emergency see Get Help Now 

I need help with my health

  • Specialist mental health access worker
  • Signposting to specialist drugs and alcohol agencies
  • A year-round health promotion programme
  • GPs and a full range of health services provided by Inclusion Healthcare from 8.30am –12.30pm.
  • Access to the Homeless Mental Health Service provided by Leicestershire Partnership NHS Trust from 9am – 12 noon.

I want to get back into work

Employability skills workshops: Drop in 9am –12 noon on Wednesdays. This includes understanding the job market, writing CVs, improving reading and writing skills, interview preparation and work experience. Delivered by Leicestershire Cares.

I need one to one support

  • Welfare benefits and tenancy advice
  • Advice on managing debt and finances
  • Help establishing identification
  • Personal development support
  • Drop-in surgery provided by SHARP Leicester on Mondays 8am – 12 noon. Offering independent housing advice, help and support to those facing homelessness or needing support with serious housing problems.


We were formally located within the Dawn Centre until March 2020, alongside Leicester City Council’s temporary accommodation and outreach team, Inclusion Healthcare and Leicestershire Partnership NHS Trust.

Volunteers & Donations

We rely on donations to enable us to continue to provide a high level of service. If you feel you can help in any way please contact the Day Centre Manager using the details below, or you can donate online. Your help is always appreciated. We need help with:

  • Volunteers to help with refreshments and fundraising
  • Cash donations
  • Donations of non-perishable food and toiletries

Contact Us

The Y Support Project
7 East Street

0116 204 6223

Get in touch here